Privacy Policy
Effective Date: March 20, 2026
Syntra Financial LLC DBA Veyri Labs · 1310 Meeting Street Road #504, North Charleston, SC 29405
1. Overview
Syntra Financial LLC DBA Veyri Labs ("Veyri Labs," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services. Please read this policy carefully.
2. Information We Collect
We collect the following categories of information:
Account Information
Name, email address, phone number, business name, and billing information provided when you register for or use our services.
Contact Data
Information about your clients and leads that you import or collect through our CRM, including names, phone numbers, email addresses, service history, and notes.
Usage Data
Log data, IP addresses, browser type, pages visited, actions taken within the platform, and other diagnostic information collected automatically.
Communications
SMS messages, emails, and other communications sent or received through our platform for the purposes of service delivery.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our CRM platform and services
- Send transactional and service-related communications
- Process payments and manage subscriptions
- Monitor and analyze usage patterns to enhance user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
- Respond to customer support requests
4. SMS Messaging & TCPA Compliance
Veyri Labs provides SMS messaging tools as part of our platform. We are committed to compliance with the Telephone Consumer Protection Act (TCPA) and all applicable FCC regulations.
Opt-In
Our platform clients are required to obtain express written consent before sending any automated text messages to their contacts. Veyri Labs does not send unsolicited SMS messages on its own behalf.
Opt-Out / Stop Instructions
Recipients of SMS messages sent through Veyri Labs may opt out at any time by replying STOP to any message. Upon receiving a STOP reply, no further automated SMS messages will be sent to that number.
For help, recipients may reply HELP or contact us directly at hello@veyrilabs.com or +1 (843) 568-3367.
Message and data rates may apply. Message frequency varies.
SMS Data & Third-Party Sharing
We do not sell, rent, share, or disclose your phone number or SMS opt-in information to third parties or affiliates for their marketing purposes. Your SMS consent is not transferable.
5. Sharing of Information
We do not sell your personal information. We may share data with:
- Service Providers: Third-party vendors who assist with payment processing, SMS delivery, email delivery, analytics, and hosting (e.g., Stripe, Twilio, Vercel, Upstash).
- GoHighLevel: Our platform is built on GoHighLevel infrastructure. Data processed through our CRM may be stored in GoHighLevel's systems subject to their own privacy policy.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account termination, we retain data for up to 90 days before deletion, unless a longer retention period is required by law. Contact data managed within the CRM is retained per your configuration.
7. Security
We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. However, no system is completely secure. We encourage you to use strong passwords and contact us immediately if you suspect unauthorized access.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise any of these rights, contact us at hello@veyrilabs.com.
9. Cookies & Tracking
Our website uses cookies and similar technologies to improve functionality and analyze usage. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our website. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.
12. Contact Us
For privacy-related inquiries or to exercise your rights, contact:
Syntra Financial LLC DBA Veyri Labs
1310 Meeting Street Road #504, North Charleston, SC 29405